Privacy Policy

1. INTRODUCTION

Saffron Indian Restaurant (website url address: https://saffronwivenhoe.co.uk) appreciates your business and trust. We are UK based company. Please read this Privacy Policy, providing consent to both documents in order to have permission to use our services.

2. DATA COLLECTED

DATA STORAGE LOCATION
We are a UK based company and operate web servers hosted in the UK. Our hosting provider Siteground adheres to the EU/US “Privacy Shield”, ensuring that your data is securely stored and GDPR compliant. We are not responsible for any data loss or leakage on behalf of Siteground. For more information on Siteground privacy policy, please see here: Siteground Privacy Policy.

CONTACT FORM
Information submitted through any forms on our site is sent to our company email, hosted by Microsoft. Microsoft adheres to the EU/US “Privacy Shield” policy and you can find more information about this here: Microsoft Privacy Statement.

These submissions are only kept for customer service purposes they are never used for marketing purposes or shared with third parties.

CASES FOR USING THE PERSONAL DATA
We use your personal information in the following cases:

  • Providing Technical Assistance;
  • Customize the website to make your experience more personal and engaging;
  • Guarantee overall performance and administrative functions run smoothly.
 3. COOKIES

This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences. Cookies generally exist to make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser.

NECESSARY COOKIES (ALL SITE VISITORS)

  • ADMINDYNSRV / DYNSRV: To identify the server you are communicating with in order to provide a consistent user experience.

4. WHO HAS ACCESS TO YOUR DATA

Your personal information that is provided in the Contact Us form can be accessed by:

  • Our system administrators.
  • Our supporters when they (in order to provide support) need to get the information about the client details.

 5. THIRD PARTY ACCESS TO YOUR DATA

We don’t share your data with third-parties in a way as to reveal any of your personal information like email, name, etc.

6. HOW LONG WE RETAIN YOUR DATA

If you submit a Contact Us form on our website, we store the personal information you provide on our email, hosted by Microsoft until you wish it to be removed. Microsoft adheres to the EU/US “Privacy Shield” policy and you can find more information about this here: Microsoft Privacy Statement.

7. SECURITY MEASURES

We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personal identifiable information is not captured/hijacked by third parties without authorization.

In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, will contact affected users and will attempt to reset passwords if needed.

8. YOUR DATA RIGHTS

GENERAL RIGHTS
Under the freedom of information act (2000) any person(s) who use our site or create an account on our site has the legal option of requesting details of all data we hold on them. Please address these requests to 47-49 High Street, Wivenhoe, CO7 9AZ with the heading FREEDOM OF INFORMATION REQUEST NAME OF PERSON. You must date your request and as such we will respond within 20 working days with your request. In the case of releasing sensitive information, we may ask for additional security information such as proof of identity. This does not affect your statutory rights. You can also request that we erase any of the personal data we have stored. This does not include any data we are obliged to keep for administrative, legal, or security purposes. In short, we cannot erase data that is vital to you being an active customer (i.e. basic account information like an email address). If you wish that all of your data is erased, we will no longer be able to offer any support or other product-related services to you.

GDPR RIGHTS
Your privacy is critically important to us. Going forward with the GDPR we aim to support the GDPR standard. Saffron Indian Restaurant permits residents of the European Union to use its Service. Therefore, it is the intent of Saffron Indian Restaurant to comply with the European General Data Protection Regulation. For more details please see here: EU GDPR Information Portal.

9. THIRD-PARTY WEBSITES

Saffron Indian Restaurant may post links to third-party websites on this website. These third-party websites are not screened for privacy or security compliance by Saffron Indian Restaurant, and you release us from any liability for the conduct of these third-party websites.

All social media sharing links, either displayed as text links or social media icons do not connect you to any of the associated third-parties unless you explicitly click on them.

Please be aware that this Privacy Policy, and any other policies in place, in addition to any amendments, does not create rights enforceable by third parties or require disclosure of any personal information relating to members of the Service or Site. Saffron Indian Restaurant bears no responsibility for the information collected or used by any advertiser or third party website. Please review the privacy policy and terms of service for each site you visit through third party links.

10. RELEASE OF YOUR DATA FOR LEGAL PURPOSES

Saffron Indian Restaurant will not disclose data, even if requested for legal purposes unless it is explicitly requested with the appropriate legal documentation (such as a warrant). Under those circumstances, Saffron Indian Restaurant will comply with police or government agencies as they are legally obliged to do so. In the event that we receive a warrant affecting your privacy, we may elect to notify you to give you an opportunity to file a motion to quash the warrant or we may attempt to quash it ourselves, but we are not obligated to do either. You release us from any damages that may arise from or relate to the release of your information under these circumstances.

Any passing on of personal data for legal purposes will only be done in compliance with laws of the country you reside in. We do not handle any requests for data from outside EU or EEA countries. If those countries wish to have access to data for legal purposes, they must get a court order from an EU court first.

11. AMENDMENTS

We may amend this Privacy Policy from time to time. When we amend this Privacy Policy, we will update this page accordingly and require you to accept the amendments in order to be permitted to continue using our services.

11. COVID-19 Update

In line with the government guidelines, Saffron Wivenhoe is open for takeaways, delivery and restaurant dine-in. All deliveries made are contact-free for the safety of our drivers and yourselves. Please call our store to place an order. Our opening times as a result are temporarily revised to 17:30 – 21:30 every day.

Where To Find Us

47-49 High Street, Wivenhoe, CO7 9AZ

(+44) 01206823582
[email protected]

Opening Hours

Open 7 Days A Week:

17:30 – 21:30

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