2. DATA COLLECTED
DATA STORAGE LOCATION
Information submitted through any forms on our site is sent to our company email, hosted by Microsoft. Microsoft adheres to the EU/US “Privacy Shield” policy and you can find more information about this here: Microsoft Privacy Statement.
These submissions are only kept for customer service purposes they are never used for marketing purposes or shared with third parties.
CASES FOR USING THE PERSONAL DATA
We use your personal information in the following cases:
- Providing Technical Assistance;
- Customize the website to make your experience more personal and engaging;
- Guarantee overall performance and administrative functions run smoothly.
NECESSARY COOKIES (ALL SITE VISITORS)
- ADMINDYNSRV / DYNSRV: To identify the server you are communicating with in order to provide a consistent user experience.
4. WHO HAS ACCESS TO YOUR DATA
Your personal information that is provided in the Contact Us form can be accessed by:
- Our system administrators.
- Our supporters when they (in order to provide support) need to get the information about the client details.
We don’t share your data with third-parties in a way as to reveal any of your personal information like email, name, etc.
6. HOW LONG WE RETAIN YOUR DATA
If you submit a Contact Us form on our website, we store the personal information you provide on our email, hosted by Microsoft until you wish it to be removed. Microsoft adheres to the EU/US “Privacy Shield” policy and you can find more information about this here: Microsoft Privacy Statement.
7. SECURITY MEASURES
We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personal identifiable information is not captured/hijacked by third parties without authorization.
In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, will contact affected users and will attempt to reset passwords if needed.
8. YOUR DATA RIGHTS
Under the freedom of information act (2000) any person(s) who use our site or create an account on our site has the legal option of requesting details of all data we hold on them. Please address these requests to 47-49 High Street, Wivenhoe, CO7 9AZ with the heading FREEDOM OF INFORMATION REQUEST NAME OF PERSON. You must date your request and as such we will respond within 20 working days with your request. In the case of releasing sensitive information, we may ask for additional security information such as proof of identity. This does not affect your statutory rights. You can also request that we erase any of the personal data we have stored. This does not include any data we are obliged to keep for administrative, legal, or security purposes. In short, we cannot erase data that is vital to you being an active customer (i.e. basic account information like an email address). If you wish that all of your data is erased, we will no longer be able to offer any support or other product-related services to you.
Your privacy is critically important to us. Going forward with the GDPR we aim to support the GDPR standard. Saffron Indian Restaurant permits residents of the European Union to use its Service. Therefore, it is the intent of Saffron Indian Restaurant to comply with the European General Data Protection Regulation. For more details please see here: EU GDPR Information Portal.
9. THIRD-PARTY WEBSITES
Saffron Indian Restaurant may post links to third-party websites on this website. These third-party websites are not screened for privacy or security compliance by Saffron Indian Restaurant, and you release us from any liability for the conduct of these third-party websites.
All social media sharing links, either displayed as text links or social media icons do not connect you to any of the associated third-parties unless you explicitly click on them.
10. RELEASE OF YOUR DATA FOR LEGAL PURPOSES
Saffron Indian Restaurant will not disclose data, even if requested for legal purposes unless it is explicitly requested with the appropriate legal documentation (such as a warrant). Under those circumstances, Saffron Indian Restaurant will comply with police or government agencies as they are legally obliged to do so. In the event that we receive a warrant affecting your privacy, we may elect to notify you to give you an opportunity to file a motion to quash the warrant or we may attempt to quash it ourselves, but we are not obligated to do either. You release us from any damages that may arise from or relate to the release of your information under these circumstances.
Any passing on of personal data for legal purposes will only be done in compliance with laws of the country you reside in. We do not handle any requests for data from outside EU or EEA countries. If those countries wish to have access to data for legal purposes, they must get a court order from an EU court first.
11. COVID-19 Update
Due to unprecedented times and in line with the government guidelines, Saffron Wivenhoe is open for take away and delivery only. All deliveries made are contact-free for the safety of our drivers and yourselves. Please call our store to place an order. Our opening times as a result are temporarily revised to 18:00 – 21:00 every day.
Monday – Thursday: 18:00 – 21:00
Friday – Saturday: 18:00 – 21:00
Sunday: 18:00 – 21:00